Refund Policy

Last updated: January 2026

This Refund Policy outlines the terms and conditions regarding fee payments and refunds at SAO Defence Academy. By enrolling in any course or program, students and parents agree to the terms mentioned below.


1. Admission & Fee Payment

  • All fees must be paid as per the admission guidelines provided at the time of enrolment.
  • Admission is confirmed only after receipt of the prescribed fees.
  • Fee receipts should be preserved for future reference.

2. Refund Eligibility

Fees once paid are generally non-refundable. However, refund requests may be considered under exceptional circumstances such as:

  • Medical emergencies (supported by valid medical documents)
  • Admission cancellation by the institute
  • Duplicate or excess fee payment due to technical error

3. Non-Refundable Components

  • Registration / admission fees
  • Course materials, uniforms, or study kits once issued
  • Fees paid for completed classes or attended sessions
  • Hostel, food, and residential facility charges (if applicable)

4. Refund Request Process

To request a refund, the parent or student must submit a written request to the institute office along with relevant supporting documents.

  • Refund requests must be submitted within 7 days of the admission date.
  • Requests received after the stipulated period may not be entertained.

5. Refund Processing Time

If approved, refunds will be processed within 15–30 working days from the date of approval. Refunds will be made through the original mode of payment or via bank transfer.

6. Right to Amend

SAO Defence Academy reserves the right to amend or modify this Refund Policy at any time without prior notice. Any changes will be updated on this page.

7. Contact Information

For any refund-related queries, please contact us:

  • Phone: +91 82670 80763
  • Email: saoacademyddn@gmail.com
  • Office: Dehradun, Uttarakhand, India